Terms of Service

Last updated: August 28, 2026

These Terms of Service ("Terms") govern your access to and use of the Viamora website, eligibility assessments, consultation booking system, and the Viamora Partner Platform (together, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Nature of Our Services

Viamora provides business consulting services: pathway-specific business planning, market research, and pre-launch preparation support for entrepreneurs and investors establishing, acquiring or expanding businesses internationally. Our website, pathway content, eligibility assessments, and general information are provided for informational purposes to help you understand potential routes and requirements, and do not constitute individualized legal, immigration, tax, financial, or professional advice.

2. Not a Substitute for Regulated Professional Services

Where a pathway involves regulated immigration or legal matters, Viamora does not itself provide regulated immigration or legal representation. Any such services, where offered, are provided independently by appropriately authorized, licensed professionals (including Partners on the Partner Platform), who are solely responsible for their own professional conduct, advice, and compliance with applicable regulatory requirements. Viamora is not responsible for the independent professional services, advice, or conduct of any Partner or other third-party professional.

3. Eligibility Assessments

Eligibility assessment results are generated based on the information you provide and general published criteria for the relevant pathway at the time of assessment. Results are indicative only, do not guarantee any outcome (including approval of any application), and may change if program requirements change or if the information you provided is incomplete or inaccurate.

4. Consultation Bookings

Our consultation booking system, including bookings made through a Partner's co-branded mini-site, allows you to select an available date and time based on the mutual availability of the relevant participants. By booking a consultation, you agree to provide accurate contact information and to attend at the scheduled time. We reserve the right to reschedule or cancel a consultation where necessary (for example, where a selected time is no longer available due to a scheduling conflict), and will make reasonable efforts to notify you promptly. Where a video conference link is provided, you are responsible for ensuring you have compatible software and a working internet connection to join.

5. The Viamora Partner Platform

The Partner Platform allows approved, independent professional firms ("Partners") to operate a co-branded mini-site, publish an approved professional profile, and coordinate joint consultations with Viamora. By registering as a Partner, you additionally agree to:

• Provide accurate information about your firm, professional credentials, and licensing status, and promptly update it if it changes;
• Maintain any professional licences, registrations, or authorizations required to provide the services you offer, and remain solely responsible for your own regulatory compliance and professional conduct;
• Use client and enquiry information obtained through the Partner Platform only for the purpose of coordinating and providing the relevant consultation or engagement, consistent with our Privacy Policy;
• Not misrepresent your relationship with Viamora, including the scope of Viamora's role as a business consulting company distinct from any regulated services you independently provide; and
• Comply with the separately executed partnership agreement between you and Viamora, which forms part of these Terms as they apply to Partners.

Viamora may review, approve, decline, suspend, or terminate a Partner's participation in the Partner Platform at its discretion, including where a Partner's conduct, credentials, or compliance status no longer meet our requirements.

6. Third-Party Integrations (Including Google Calendar)

The Partner Platform offers an optional integration with Google Calendar to determine availability and create, update, or delete consultation calendar events, as described in our Privacy Policy. Your use of Google Calendar and any Google account remains subject to Google's own terms of service and privacy policy. Viamora is not responsible for the availability, performance, or conduct of Google or any other third-party service we integrate with, and we do not control such third parties' own handling of your information beyond what is described in our Privacy Policy.

7. Accounts and Security

If you create a Partner account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly of any unauthorized use of your account.

8. Intellectual Property

The Viamora website, including its content, design, pathway materials, assessment logic, and branding, is owned by or licensed to Viamora and is protected by applicable intellectual property laws. Except as necessary to use the Services as intended (for example, a Partner's co-branded mini-site displaying their own approved profile), you may not copy, reproduce, distribute, or create derivative works from our content without our prior written permission.

9. Disclaimers

The Services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that any pathway, program, or eligibility outcome described will remain available or unchanged.

10. Limitation of Liability

To the maximum extent permitted by law, Viamora and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data, arising from or related to your use of the Services, including any consultation, assessment result, or the independent professional services of any Partner. Our total liability arising out of or relating to these Terms or the Services will not exceed the amount, if any, you have paid to Viamora directly for the specific service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold Viamora harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your misuse of the Services, violation of these Terms, or violation of any third-party right.

12. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, including for suspected violation of these Terms. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and governing law) will continue to apply.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of Canada and the province in which Viamora is registered to do business, without regard to conflict-of-law principles, and any disputes will be subject to the non-exclusive jurisdiction of the courts of that province.

15. Contact

Questions about these Terms can be sent to hello@viamora.com.